Returns & Exchanges
At Home Stores 18 India, we strive to ensure your living spaces are perfect by offering a hassle-free 7-day return and exchange policy for all our home decor and furnishing products. If you are not completely satisfied with your purchase, we are here to help you find the right fit for your home.
Initiate Request
Log into your account or contact our customer support team within 7 days of delivery to request a return or exchange for your item.
Quality Check Preparation
Ensure the product is unused, unwashed, and in its original packaging with all tags intact to qualify for a successful return pickup.
Reverse Pickup
Our logistics partner will schedule a convenient pickup from your doorstep within 48 to 72 hours of your request being approved.
Refund or Exchange Processing
Once the item reaches our warehouse and passes inspection, we will trigger a full refund to your original payment method or ship your replacement item immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing